Turn repeated threads into sourced answers
Import your docs and let CueDesk draft replies with citations, suggested tone, and a review queue for threads that need a human.
CueDesk reads your docs, changelog, pricing page, and pinned answers, then writes a source-backed draft for the thread. Keep it private until the queue feels right.
CueDesk creates a private workspace first. You can review drafts, fix weak sources, and invite the bot only when the answers are safe enough to see.
Start with Discord, then reuse the same answer layer for web chat, Slack communities, course cohorts, paid creator groups, and early beta programs.
Import your docs and let CueDesk draft replies with citations, suggested tone, and a review queue for threads that need a human.
Pricing, permissions, setup steps, and product updates stay in sync across replies.
Train the bot in draft mode, approve its answers, then decide what can go live.
CueDesk turns docs and pinned answers into drafts you can review.
CueDesk turns product docs, release notes, and pinned community answers into a source map for the bot.
Pick a question from the queue. Approving answers teaches CueDesk what is safe to send.
Keep the bot in draft mode while you approve the first answers. The web widget can be installed later.
<script
src="https://cdn.cuedesk.example/widget.js"
data-agent="acd_7s9f2"
data-mode="draft"
data-source="docs"
></script>
Free keeps every reply in the draft queue. Upgrade to let CueDesk post in #support automatically.
Free is enough to build the source map and review the first drafts. Upgrade when you want CueDesk to reply in approved Discord channels.